International Orders

Watch for an email invoice from us for your shipping payment. Your original transaction is for the item only and holds it out of inventory. After we calculate the shipping cost to your location we will send you the invoice for the shipping cost.

International buyers accept full responsibility for all shipping and customs related charges. Your shipping payment is your approval of our international shipping policy. (outlined below) Alaska, Hawaii, PR are handled the same way.

How International transactions work:
Because you need to charge shipping costs after checkout, we handle the transaction in two parts:

Part 1: The order...will show only the product total with a shipping amount of $0.00 This holds the items you order.

Part 2: The Shipping Payment...is handled through paypal. We will calculate the total to your location and email you a money request through Paypal. You can use it to make the payment with any credit card even if you do not have a Paypal account.

Your payment is your acceptance of our international shipping policy and we will ship your order. If you disapprove of the shipping cost, you may cancel the order for a refund within 7 days of the original transaction. After 7 days, sale is final.

***************************************************************************** International Shipping Policies & Procedures

We ship with only a personal note in the box, no commercial paperwork.(unless you request it) This sometimes helps in clearing customs.

RETURNS:
Return shipping charges must be prepaid with insurance. Shipping charges, taxes, duty and any other expenses are not refundable regardless of the reason for return. There is a 15% restock fee on returns.

Shipping Method & Delivery Time:
We use USPS priority mail international, the least expensive air method. It usually takes 10 days to 2 weeks, but could take 30 days if held by customs. Priority mail does not offer tracking.

Loss in shipping:
If an order is lost in shipping we will work with the US Post Office to file a claim after their required 30 day waiting period. Once approved, we will send a replacement.

Customs & Duty Taxes:
You assume all responsibility for taxes and customs/importation related matters. The customs service in your country may delay and add tax to the package. If you do not claim the package it is destroyed and sale is final. Please contact the customs service in your country to see what to expect. There may be regulations regarding imported products.

Your Shipping Payment is your approval.
We are happy to help you but if you would rather not accept responsibility for international shipping, you may cancel your order within 7 days of the original transaction by emailing us and receive a full refund. After seven days, sale is final.

If you would like to know the shipping cost prior to ordering, just let us know what you would like and we will calculate the cost for you.

Thank you, for your order.